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Store Policies

​WE ARE AN E-COMMERCE STORE..
Techavenue is purely an eCommerce store and does not have any physical store. All transactions are done via on-line, operates on 'pay-as-you-order' / 'pay-first' basis and does not support COD's (Cash On Delivery) or "Meet-ups".

 

ALL SALES ARE FINAL..
ALL products/orders paid using Credit Cards, Debit Cards, Paypal, Bank Deposits, Money Express are considered FINAL -No Cancellation.

Order Validity:
Bank Deposits and Money Express Payments of choice are valid only within 48hrs, afterwhich will be void and cancelled when no payment is received within 48 hrs, -or within 2 days after the ordered was placed.

 

UPON RECEIPT OF AN ITEM/ORDER:
Customers are required to check the item the very moment they received it, and notify us within 24hrs for any damages or issues (that may have been resulted during shipping). We will not honor complaint for a specific items after 2 days.


RETURNS, EXCHANGE AND REFUNDS:
We make efforts in offering the best product experience to each new and old customers. Techavenue offers top quality items -branded items, in which clients can be assured of the "quality". Each items are carefully checked and scrutinized, carefully sealed and packed before being sent out.

In the event of wrong product, color or size, Techavenue will replace and ships for the correct item within 24 hrs; Customers are then required to have the incorrect item be shipped back to us along with the original packaging and receipt. Techavenue will refund the shipping cost in a form of Bank Transfer or Money Express, or whichever is applicable.

Change in color or type: Only allowed within 24hrs, provided items are properly sealed (remain untouched). Customers are required to send the original packaging/receipt and shoulders the costs of returning & sending.

Returns does not cover Defect / Prolong use (within 7 days) / or damage due to customer misuse or neglect.


Return Address:
Techavenue Mobile Accessories
B6, L7, Amore Subd. Brgy. Mulawin
Tanza, Cavite Philippines 4108


WARRANTIES:

Phone Cases - No Warranty
Battery Cases - 30 Days Warranty

Magnetic Cables - 7 Days Warranty
Powebanks and other Electronic Items - 30 Days Warranty